How suggestions work
What Axelize reads, how it decides what to suggest, and how to change what you get.
A suggestion is produced from three inputs: the buyer's last few sentences from the live captions, the account's cached context, and your product records. Improving the product and account records is the direct way to change what you are suggested.
The three inputs
The live captions. Axelize reads the last stretch of the conversation, not just the final sentence, so it can tell a pricing objection from a passing mention of budget.
The account context. Cached before the call: the company’s site, recent news, your notes and files, and previous meetings with them.
Your product records. What you sell, its limits, and how you position it.
Why suggestions are cached in advance
Retrieval during a call is too slow to be useful. Axelize caches the account’s context when the meeting is created, so at the moment an objection lands the model is composing rather than searching.
Changing what you get
If suggestions feel generic, it is almost always the product record. Add the limits, the competitive positioning, and the objections you actually hear. Those are what turn a plausible sentence into a specific one.
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